Program Support Associate

Job Description

The Walton Family Foundation (WFF) is seeking a skilled, highly motivated, and entrepreneurial individual to join the foundation as a Program Support Associate.

Our Commitment to Diversity, Equity, Inclusion and Belonging

We are committed to embedding diversity, equity, and inclusion throughout the organization to foster an environment where all associates THRIVE and belong. We do this by creating:

• a culture committed to continuous learning that recognizes and values differences
• an environment of respect and connection to learn from the richness of identities, experiences, and perspectives
• fair access for all to opportunities for growth and advancement


About the Position

The primary duty of the PSA is to support smooth execution of the team’s operations, budgeting, strategy, and grant making. In providing these core functions, the PSA applies their skills in project management to support the team’s grantmaking. This role requires consistently adapting to team member needs, proactively identifying them, and providing timely follow up and solutions. PSAs should have a vision for how the team’s inner workings contribute to succeeding in meeting our goals.

Specific duties will include:

• Assist foundation staff in the preparation and processing of internal grant-related documents, including grant inquiry research, write-ups, grant letters, grant tracking, grant payments, and grantee reporting.
• Assist with general correspondence, requests for information, creation and updating of files and records including grantee acknowledgement letters, follow up reports, etc.
• Schedule appointments and meetings, manage calendars, support the Home Region Director.
• Prepare documents, take minutes, and compile follow-up notes for grant making strategy and internal team meetings.
• Compile a variety of narrative and statistical reports, locate sources of information, devise forms needed to secure data; determine proper format for finished reports; may edit draft staff correspondence for grammatical and punctuation errors.
• Manage special projects for the Home Region Director or Program Coordinator and Grants Manager.
• Assist in scheduling and planning for major events, such as retreats or grantee convenings.
• Prepare documents, take minutes, and compile follow-up notes for grant making strategy and internal team meetings.
• Participate in organization-wide teams for improved team and grant making efficiency.
• Complete other projects and assignments as requested.


Who we are looking for

Qualifications required for your success

• Strong technical skills, including knowledge of Microsoft Office Suite, SharePoint, and Zoom
• Excellent written and oral communications skills
• Desire to grow and learn, and adapt work in a rapidly moving environment
• Demonstrated capacity to work as part of a team, as well as independently

Additional preferred qualifications

• Bachelor’s degree
• 2+ years of full-time professional experience, preferably in a nonprofit office environment requiring interaction with both internal and external “customers”

Personal attributes that support your success

Service orientation and partnership: This is a role that provides critical support to program officers, grantees, and ultimately the entire team. As such, PSAs should operate with sensitivity to the needs of those they support, build strong relationships, and help make the work easier.
Attention to detail: There are many facets of this role that require ensuring that a document is accurate, a deadline is met, or a process is operating in service of team outcomes. PSAs must operate with a high degree of awareness of and appreciation for what might seem like “small” details.
Proactive problem solving: There are a lot of moving pieces in the PSA role, and sometimes only the PSA is aware of them all at a given time. This requires that a PSA anticipate and identify potential challenges and roadblocks and suggest solutions (to manager, program staff, others) in order to keep work on track.


About the Walton Family Foundation

The Walton Family Foundation is, at its core, a family-led foundation. Three generations of the descendants of our founders, Sam and Helen Walton, and their spouses, work together to lead the foundation and create access to opportunity for people and communities. We work in three areas: improving K-12 education, protecting rivers and oceans and the communities they support, and investing in our home region of Northwest Arkansas and the Arkansas-Mississippi Delta. To learn more, visit www.waltonfamilyfamilyfoundation.org and follow us on Facebook, Twitter and Instagram.

About the Home Region Program

The Home Region’s purpose is to honor the Walton Family’s shared values and commitment to communities in the Home Region by creating opportunity and enhancing quality of life for all. The Home Region’s annual grant budget is in excess of $50 million. Learn more about the Home Region Program strategy here.


Compensation and Benefits

The Walton Family Foundation offers an excellent benefits package and a competitive salary that is commensurate with experience.

The Walton Family Foundation is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Basic Qualifications

• Strong technical skills, including knowledge of Microsoft Office Suite, SharePoint, and Zoom
• Excellent written and oral communications skills
• Desire to grow and learn, and adapt work in a rapidly moving environment
• Demonstrated capacity to work as part of a team, as well as independently